Customer Care

Frequently Asked Questions

We offer Free Standard Delivery worldwide via our main Dutch postal carrier: PostNL GlobalPack.

Need your order asap? Simply select the DHL Express delivery option during the checkout process. For full pricing details (stated in €) and estimated delivery days check out your country in the list below.

Delivery days are in business days and are estimates, delays can occur beyond our control.

If an item does not meet your expectations, you can return it at your own expense within 14 days after your package has been delivered.

Please send us an email, so we can provide you with the address of our warehouse for the return. When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

  • Register your return by sending us an email. We will provide you with the address of our warehouse where you can send the return package.
  • Attach your return label and returns note, lost your returns note? Please contact us by sending an email so we can send you a new one.
  • Leave the package with the preferred shipping carrier. 
  • Remember to save your proof of postage receipt.

Done! We’ll send you a return confirmation email as soon as your return has arrived and we have registered it. When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

NOTE:  Make sure the item(s) is in the same condition as it was upon reception, i.e. in the original packaging, with all labels and tags attached. If the item returned is not in sellable condition, you won’t be refunded for your return. If you receive a faulty or incorrect item, please contact us and await further instruction before returning the item(s). We will inform you whether or not you are eligible for a cost-free return.

Our size chart is based on body measurements, not garment measurements. To find the best size for you, find the measurement on the size chart that is closest to your own. If you’re between sizes, we recommend ordering the smaller size. 

PLEASE NOTE: Different fabrics, model fits, and adjusting collections can all influence sizing. For this reason, we recommend choosing a size larger or smaller for each garment item, if applicable. This advice can be found under ‘Size Recommendation’ in the product description tab.

The product prices on our website are shown including 21% (Dutch) VAT. 

For countries outside the European Union, additional costs may have to be paid. As the recipient of the order, you are liable for all import duties, customs and local sales taxes levied by your country of residence. Payment of this is necessary to release your order at customs upon arrival.

The final amount of your order is therefore exclusive of any additional costs that must be paid before you can receive your order.

If you refuse to pay the additional cost for your order, your order will be returned to OGY. Apart from the shipping and handling costs, we will refund the amount of your order to your account.

By law, OGY is required to state the correct payment price for orders shipped internationally. Any request to make changes to this will be denied.

Yes, we offer free standard delivery and ship to almost every country worldwide. To see the delivery time in business days or to find out the cost of using DHL Express delivery, please refer to our delivery table below and look up your country.

We are based in the Netherlands, Europe. 

All orders are shipped from our in-house fulfillment center located in the Netherlands. This allows us to ensure that each package is prepared with the utmost care and precision, meeting our high standards before it makes its way to you.

OGY collection is a legitimate business registered in the Netherlands. Our KvK (Chamber of Commerce) number is 65283430, which confirms our official status as a registered company. We are committed to providing high-quality garments and services, operating with transparency and integrity. For further verification or inquiries, please feel free to contact us.

Delivery FAQ

What are the shipping options and delivery times for my country?

Responsive Shipping Info Table
No country found
Country Free Shipping Delivery DHL Express Fee DHL Express Delivery
Afghanistan8-21 days--
Åland Islands8-25 days--
Albania3-6 days€ 60,001 days
Algeria7-16 days€ 120,001 days
United States Virgin Islands9-14 days--
American Samoa16-25 days€ 120,005 days
Andorra5-7 days€ 60,003 days
Angola7-23 days€ 120,004 days
Anguilla7-25 days€ 120,003 days
Antarctica10-25 days--
Antigua and Barbuda7-25 days€ 120,003 days
Argentina12-25 days€ 100,002 days
Armenia6-15 days€ 100,002 days
Aruba9-15 days€ 70,003 days
Ascension7-25 days--
Australia9-13 days€ 80,003 days
Azerbaijan5-9 days€ 100,002 days
Azores6-8 days--
Bahamas7-25 days€ 120,002 days
Bahrain4-11 days€ 70,002 days
Balearic Islands, Spain4-25 days--
Bangladesh10-19 days€ 70,003 days
Barbados6-15 days€ 120,002 days
Belarus4-15 days--
Belgium1-2 days€ 30,001 days
Belize7-25 days€ 100,003 days
Benin7-25 days€ 120,002 days
Bermuda5-13 days€ 120,002 days
Bhutan7-25 days€ 120,005 days
Bolivia7-25 days--
Bonaire, Sint Eustatius and Saba6-14 days--
Bosnia and Herzegovina6-12 days€ 60,001 days
Botswana7-25 days€ 120,003 days
Bouvet Island15-25 days--
Brazil9-25 days€ 100,003 days
British Indian Ocean Territory20-25 days--
British Virgin Islands7-25 days--
Brunei Darussalam7-25 days€ 120,003 days
Bulgaria4-6 days€ 50,001 days
Burkina Faso5-20 days€ 120,003 days
Burundi7-25 days€ 120,003 days
Cambodia6-11 days€ 70,002 days
Campione d'Italia7-25 days--
Canada5-9 days€ 70,002 days
Canary Islands6-9 days--
Cayman Islands7-25 days€ 120,002 days
Central African Republic13-25 days€ 120,005 days
Chile5-13 days€ 100,002 days
China7-15 days€ 70,002 days
Christmas Island20-25 days--
Cocos (Keeling) Islands20-25 days--
Colombia7-15 days€ 100,002 days
Comoros7-25 days€ 120,005 days
Congo-Brazzaville7-25 days--
Congo-Kinshasa7-25 days--
Cook Islands20-25 days€ 120,004 days
Costa Rica9-20 days€ 100,002 days
Cuba9-15 days€ 120,004 days
Curaçao5-11 days--
Cyprus4-8 days€ 50,002 days
Denmark2-3 days€ 40,001 days
Djibouti5-20 days€ 120,003 days
Dominica7-25 days€ 120,003 days
Dominican Republic5-17 days€ 120,003 days
Germany2-3 days€ 40,001 days
Ecuador11-20 days€ 100,002 days
Egypt6-20 days€ 120,002 days
Isle of Man4-10 days--
El Salvador7-20 days€ 100,002 days
Equatorial Guinea6-12 days€ 120,003 days
Eritrea13-25 days€ 120,004 days
Estonia4-6 days€ 50,001 days
Ethiopia7-20 days€ 120,002 days
Faroe Islands4-6 days€ 120,002 days
Falkland Islands (Malvinas)14-20 days€ 100,006 days
Fiji7-25 days€ 120,004 days
Philippines8-21 days€ 70,002 days
Finland4-5 days€ 50,001 days
France2-4 days€ 40,001 days
French Southern Territories20-25 days--
French Guiana7-25 days€ 100,003 days
French Polynesia7-15 days--
Gabon7-25 days€ 120,002 days
Gambia7-25 days€ 120,003 days
Georgia4-7 days€ 100,003 days
Ghana7-25 days€ 120,002 days
Gibraltar5-10 days€ 60,002 days
Grenada7-25 days€ 120,003 days
Greece5-9 days€ 50,001 days
Greenland6-9 days€ 120,005 days
Guadeloupe7-25 days€ 120,002 days
Guam16-25 days€ 120,004 days
Guatemala6-12 days€ 100,002 days
Guernsey4-10 days€ 60,002 days
Guinea7-25 days€ 120,002 days
Guinea-Bissau6-12 days€ 120,005 days
Guyana8-21 days€ 100,003 days
Haiti10-25 days€ 120,004 days
Heard Island and McDonald Islands20-25 days--
Honduras7-25 days€ 100,002 days
Hungary4-5 days€ 50,001 days
Hong Kong5-10 days€ 70,002 days
Ireland7-9 days€ 40,001 days
Iceland4-8 days€ 60,002 days
India5-13 days€ 70,002 days
Indonesia9-15 days€ 70,002 days
Iraq7-25 days€ 120,005 days
Iran4-11 days--
Israel7-14 days€ 100,002 days
Italy3-5 days€ 40,001 days
Ivory Coast7-25 days--
Jamaica11-25 days€ 120,002 days
Japan4-8 days€ 70,002 days
Yemen5-21 days€ 120,004 days
Jersey4-10 days€ 60,002 days
Jordan4-9 days€ 100,002 days
Cape Verde8-20 days--
Cameroon8-18 days€ 120,002 days
Kazakhstan8-13 days€ 100,002 days
Kenya6-20 days€ 120,002 days
Kyrgyzstan9-21 days€ 120,004 days
Kiribati7-25 days€ 120,006 days
United States Minor Outlying Islands16-25 days--
Kuwait12-25 days€ 70,002 days
Kosovo6-10 days--
Croatia5-8 days€ 50,001 days
Laccadives7-13 days--
Laos5-10 days--
Lesotho7-25 days€ 120,003 days
Latvia3-6 days€ 50,001 days
Lebanon10-20 days€ 100,002 days
Liberia7-25 days€ 120,003 days
Libya7-25 days€ 120,006 days
Liechtenstein3-5 days€ 60,001 days
Lithuania4-6 days€ 50,001 days
Livigno, Italy7-25 days--
Luxembourg2-3 days€ 30,001 days
Macau7-15 days--
Madagascar7-25 days€ 120,003 days
Madeira6-8 days--
Malawi8-21 days€ 120,003 days
Maldives8-18 days€ 70,004 days
Malaysia6-12 days€ 70,002 days
Mali7-25 days€ 120,002 days
Malta4-7 days€ 50,001 days
Morocco7-14 days€ 120,001 days
Marshall Islands11-16 days€ 120,006 days
Martinique7-15 days€ 120,002 days
Mauritania7-25 days€ 120,003 days
Mauritius11-21 days€ 120,002 days
Mayotte15-25 days€ 120,006 days
Mexico6-12 days€ 70,002 days
Micronesia7-25 days--
Moldova4-8 days--
Monaco5-7 days€ 40,001 days
Mongolia5-17 days€ 120,003 days
Montenegro4-14 days€ 60,002 days
Montserrat7-15 days€ 120,003 days
Mozambique7-25 days€ 120,003 days
Myanmar8-10 days€ 70,003 days
Namibia7-25 days--
Nauru7-25 days€ 120,005 days
Nepal6-23 days€ 120,003 days
Netherlands1-2 days--
Nicaragua7-25 days€ 100,002 days
New Caledonia9-20 days€ 120,006 days
New Zealand9-13 days€ 80,003 days
Niger7-25 days€ 120,003 days
Nigeria4-12 days€ 120,002 days
Niue20-25 days€ 120,005 days
Northern Mariana Islands16-25 days--
North Korea8-14 days--
North Macedonia5-12 days€ 60,002 days
Norway5-8 days€ 60,001 days
Norfolk Island20-25 days--
Uganda4-10 days€ 120,002 days
Ukraine7-15 days€ 60,001 days
Uzbekistan7-25 days€ 120,003 days
Oman5-21 days€ 70,002 days
Austria3-5 days€ 40,001 days
East Timor11-13 days--
Pakistan7-21 days€ 70,002 days
Palau16-25 days€ 120,005 days
Palestine9-25 days--
Panama7-25 days€ 100,002 days
Papua New Guinea14-25 days€ 120,004 days
Paraguay12-25 days€ 100,002 days
Peru6-16 days€ 100,002 days
Pitcairn7-25 days--
Poland4-6 days€ 40,001 days
Portugal4-5 days€ 40,001 days
Puerto Rico7-15 days€ 120,002 days
Qatar5-12 days€ 100,002 days
Réunion7-13 days€ 120,004 days
Romania3-6 days€ 50,001 days
Russia5-15 days--
Rwanda6-16 days€ 120,003 days
Saint Kitts and Nevis7-25 days€ 120,003 days
Saint Vincent and the Grenadines7-25 days€ 120,003 days
Saint Barthélemy9-25 days--
Saint Pierre and Miquelon6-12 days--
Solomon Islands8-18 days€ 120,005 days
Samoa7-25 days€ 120,003 days
San Marino5-8 days€ 60,001 days
Sao Tome and Principe7-15 days€ 120,003 days
Saudi Arabia6-15 days€ 100,002 days
Senegal7-25 days€ 120,002 days
Serbia5-10 days€ 60,001 days
Seychelles7-15 days€ 120,003 days
Sierra Leone7-25 days€ 120,003 days
Singapore4-8 days€ 70,002 days
Saint Helena7-25 days--
Saint Lucia7-25 days€ 120,003 days
Sint Maarten9-15 days--
Saint Martin (French Antilles)9-25 days--
Slovenia2-4 days€ 50,001 days
Slovakia3-5 days€ 50,001 days
Sudan6-21 days€ 120,004 days
Somalia7-25 days€ 120,006 days
Spanish North Africa8-25 days--
Spain3-5 days€ 40,001 days
Sri Lanka9-15 days€ 70,002 days
Suriname7-20 days€ 100,004 days
Svalbard and Jan Mayen10-25 days--
Swaziland7-25 days--
Syria13-25 days--
Tajikistan7-25 days--
Taiwan6-13 days--
Tanzania5-14 days--
Thailand4-9 days€ 70,002 days
Togo7-25 days€ 120,002 days
Tokelau20-25 days--
Tonga7-25 days€ 120,005 days
Trinidad and Tobago13-25 days€ 120,002 days
Tristan da Cunha7-25 days--
Trust Territory of the Pacific Islands7-25 days--
Chad7-25 days€ 120,006 days
Czech Republic3-5 days--
Tunisia7-25 days€ 120,002 days
Turkey5-12 days€ 60,001 days
Turkmenistan6-12 days--
Turks and Caicos Islands7-15 days€ 120,003 days
Tuvalu7-25 days€ 120,006 days
Uruguay6-20 days€ 100,002 days
Vanuatu7-25 days€ 120,005 days
Vatican City5-8 days--
Venezuela10-25 days--
United Kingdom4-6 days€ 40,001 days
United Arab Emirates4-8 days€ 70,002 days
United States6-9 days€ 60,002 days
Vietnam7-15 days--
Wallis and Futuna20-25 days--
Zambia12-25 days€ 120,003 days
Zanzibar8-17 days--
Zimbabwe8-21 days€ 120,003 days
South Korea5-9 days--
South Africa11-22 days€ 100,002 days
South Sudan8-14 days€ 120,004 days
Sweden3-5 days€ 40,001 days
Switzerland3-4 days€ 60,001 days

We offer Free Standard Delivery worldwide via our main Dutch postal carrier: PostNL GlobalPack.

Need your order asap? Simply select the DHL Express delivery option during the checkout process. For full pricing details (stated in €) and estimated delivery days check out your country in the list below.

Delivery days are in business days and are estimates, delays can occur beyond our control.

Have you placed your order before 2 PM (CET*) on a business day? Then your order will be shipped the same day. If you place your order after 2 PM (CET*), it will be shipped the next working day. As soon as your order is on the way, you will receive a shipping confirmation e-mail with a tracking number. Please note: that delivery times are estimates and may take longer if there are delays outside our control, such as with the carrier. *Central European Time

No, the final amount of your order includes the 21% Dutch VAT but does not include any additional costs that may be required by your country for import duties, customs, or local sales taxes.

Yes, even though the prices on our website include 21% Dutch VAT, customers outside the EU may still need to pay additional costs such as import duties, customs, and local sales taxes upon delivery in their country.

Yes, the product prices on our website include 21% Dutch VAT.

We will keep you informed of your order status by e-mail, you will receive a notification when your package has been dispatched and you will receive a tracking code.

If you didn’t receive confirmation of your order right after you placed the order, something may have gone wrong during the online checkout. In this case, please contact us so that we can take a look with you.

If you had the bad luck of items turning out to be sold out due to an incorrect stock balance, then unfortunately we will not be able to ship them to you when/if they are eventually restocked. You will be refunded for the cancelled items in the usual maner.

If you have not received your parcel within the estimated working days shown in our shipping table and no delivery attempt notice has been left, please check the status and location of your order.

You will find the tracking link in the email you received upon shipment of your order. You can also contact us if you need further assistance.

You can contact us by sending an email. Please provide your order number so we can track your parcel and investigate further if possible.

Have you changed your mind, or do you want to cancel an order shortly after you placed the order? Please contact us as soon as possible. Unfortunately, once your order has already been packed and ready for shipment, we can no longer adjust or cancel your order.

Yes, we have made arrangements to provide assurance that all information of customers who order online from us is securely protected.

We work with professional hosting, automatic software updates for our CMS and extra security settings and backups. HTTPS is set up for payments.

In addition, our ordering system is integrated with our website, so we store personal information for which we take security measures.

No we don’t. We work with professional hosting, automatic software updates for our CMS and extra security settings and backups. HTTPS is set up for payments. We also do not store payment data other than anonymized data from Ideal and Bancontact, so that your important financial personal data is completely protected from the online environment.

OGY will only receive an email when a payment has been successfully completed. This e-mail contains your first and last name, address, telephone number and e-mail address. Together with the total checkout amount for the order.

The product prices on our website are shown including 21% (Dutch) VAT. 

For countries outside the European Union, additional costs may have to be paid. As the recipient of the order, you are liable for all import duties, customs and local sales taxes levied by your country of residence. Payment of this is necessary to release your order at customs upon arrival.

The final amount of your order is therefore exclusive of any additional costs that must be paid before you can receive your order.

If you refuse to pay the additional cost for your order, your order will be returned to OGY. Apart from the shipping and handling costs, we will refund the amount of your order to your account.

By law, OGY is required to state the correct payment price for orders shipped internationally. Any request to make changes to this will be denied.

Returns FAQ

If an item does not meet your expectations, you can return it at your own expense within 14 days after your package has been delivered. Please send us an email, so we can provide you with the address of our warehouse for the return. When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

We strive to be as environmentally conscious as possible and aim to minimize returns. To avoid the need for a return due to size issues, please ask us for advice on the right size before making your purchase. We are very happy to assist you.

As long as an item is still in its original condition, we accept returns within 14 days after your package has arrived. Please note that returns are at your own cost.

When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

  • Register your return by sending us an email. We will provide you with the address of our warehouse where you can send the return package.
  • Attach your return label and returns note, lost your returns note? Please contact us by sending an email so we can send you a new one.
  • Leave the package with the preferred shipping carrier. 
  • Remember to save your proof of postage receipt.

Done! We’ll send you a return confirmation email as soon as your return has arrived and we have registered it. When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

NOTE:  Make sure the item(s) is in the same condition as it was upon reception, i.e. in the original packaging, with all labels and tags attached. If the item returned is not in sellable condition, you won’t be refunded for your return. If you receive a faulty or incorrect item, please contact us and await further instruction before returning the item(s). We will inform you whether or not you are eligible for a cost-free return.

If you wish to return an item and you are located in Norway, Switzerland, Monaco, or the United Kingdom, please note that you can do so at your own expense within 14 days after your package has been delivered. Follow the steps below:

  • Register your return by sending us an email. We will provide you with the address of our warehouse where you can send the return package.
  • Attach your return label and returns note, lost your returns note? Please contact us by sending an email so we can send you a new one.
  • Leave the package with the preferred shipping carrier. 
  • Remember to save your proof of postage receipt.

Done! We’ll send you a return confirmation email as soon as your return has arrived and we have registered it. When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

NOTE:  Make sure the item(s) is in the same condition as it was upon reception, i.e. in the original packaging, with all labels and tags attached. If the item returned is not in sellable condition, you won’t be refunded for your return. If you receive a faulty or incorrect item, please contact us and await further instruction before returning the item(s). We will inform you whether or not you are eligible for a cost-free return.

If you wish to return an item and you are located in United States, Canada, Australia, New Zealand or the United Arab Emirates, please note that you can do so at your own expense within 14 days after your package has been delivered. Follow the steps below:

  • Register your return by sending us an email. We will provide you with the address of our warehouse where you can send the return package.
  • Attach your return label and returns note, lost your returns note? Please contact us by sending an email so we can send you a new one.
  • Leave the package with the preferred shipping carrier. 
  • Remember to save your proof of postage receipt.

  • Done! We’ll send you a return confirmation email as soon as your return has arrived and we have registered it. When we’ve processed your return, we will refund the total amount. However, if you decide to return your entire order and keep none of the items, we are obliged to deduct the original delivery cost from the total refund amount.

    NOTE:  Make sure the item(s) is in the same condition as it was upon reception, i.e. in the original packaging, with all labels and tags attached. If the item returned is not in sellable condition, you won’t be refunded for your return. If you receive a faulty or incorrect item, please contact us and await further instruction before returning the item(s). We will inform you whether or not you are eligible for a cost-free return.

You will receive a return confirmation via email as soon as we have received your return. It may take up to 14 days for a return to be received and processed.

No. We do not technically exchange items. If you would like to exchange an item, we recommend you return the unwanted item(s) through the process described above. Then proceed to place a new order for the item in the size/color you want. No replacement will be sent to you automatically.

Your return must be approved in order for your refund to be completed. To do so, you must send the product(s) back (undamaged, in the original packaging and with all tags attached) within 14 days.

  • Debit and Credit Cards, 1-5 working days (Mon-Fri). The refund will be transferred to the card used for payment.
  • PayPal, 1-5 working days (Mon-Fri). The refund will be transferred to the same PayPal-account used for payment.

We carry out numerous checks to guarantee the quality of our products. If, despite our vigilance, you observe a flaw, we apologize and invite you to contact us as soon as possible by sending us an e-mail so we can deal with the issue as quickly as possible.

We apologize and invite you to contact us as soon as possible by sending us an e-mail so we can deal with the issue as quickly as possible.

Remember it is you, the customer, who is responsible for the return until we have received and registered it, so always save your deposit slip. It can sometimes take up to 14 days for a return to come to us and be processed at our store.

Order Issues

We want to sort out any issues with faulty items straightaway.

As soon as you discover a fault, please contact us with:

  • The order number
  • The faulty item’s name and number
  • A description of the fault
If you want to send something to someone as a gift then you can use their address as the delivery address for your order. We don’t offer a gift wrapping service so the goods will arrive just like a normal order. You might want to give the lucky person a warning so they know to expect a parcel!

In the unlikely event that there’s a problem with the order, we won’t be able to discuss any details with the recipient of the parcel. We can only discuss order with the person who placed the order. 
We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately. If your order has been sent in different parcels then each delivery note will tell you the items you can expect to find inside. Please check the delivery notes from each part of your order to make sure you’re not missing anything.

If an item is missing, please contact us with the order number and the missing item’s name and number. We will resolve the issue for you as quickly as we can.

Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. You’ll be able to get the latest updates on your order by clicking the tracking link in your shipping confirmation email.

Your tracking link will be able to provide up to date information on the status of your order. If your estimated delivery date has passed and you haven’t received your order, please contact us so we can help you further.
If you need to return items to us from different orders then you can send them back to us in one parcel. However, both orders must have been placed using the same OGY account.
 
When returning your items, make sure that you include a separate returns note in your parcel for each order you are returning to us. If you no longer have the returns note that was included with your delivery, please contact us. We will send you a new one that you can print off. Just fill in the details including the order number and items you are returning to us so we can deal with your return as quickly as possible.

Please contact us, so we can send you an e-mail with the invoice. 

Have you changed your mind, or do you want to cancel an order shortly after you placed the order? Please let us know as soon as possible by sending us an e-mail. Unfortunately, once your order has already been packed and ready for shipment, we can no longer adjust or cancel your order.

Stock and Waitlist

If a product is ‘out of stock’, you can leave your email on the product page. We will send you an email as soon as the product is back in stock.

You will receive an email from us as soon as we have entered the new stock on the webshop. We cannot guarantee how long these products will be in stock, so be quick!

As soon as the product goes ‘out of stock’ again and you have not yet completed the purchase, you have to leave your email on the product page again to receive a notification when this product is back in stock.

We’re really sorry if you’ve received an email saying one or more of the items you’ve ordered is out of stock.
 

Why did I receive the email?
When this happens, it means we thought we had stock of the item when you placed the order. However, when we went to pack your order up we realised we didn’t have the item available anymore. We are very sorry! We will refund your money and hope you leave your email on the product page so we can email you when this product is back in stock.

Payments

We accept Visa, MasterCard, Maestro, Paypal, Bancontact and Debit Card payments thru Ideal.

Please note: we do not accept credit card gift cards; we cannot split payments between credit cards. Please note orders are subject to review.

Has your order been successfully completed? Then we will debit the amount from your account.

No we don’t. We work with professional hosting, automatic software updates for our CMS and extra security settings and backups. HTTPS is set up for payments. We also do not store payment data other than anonymized data from Ideal and Bancontact, so that your important financial personal data is completely protected from the online environment.

OGY collection will only receive an email when a payment has been successfully completed. This e-mail contains your first and last name, address, telephone number and e-mail address. Together with the total checkout amount for the order.

Of course! Contact us and send an email, we are happy to help you!

Privacy & Security

Our customer’s privacy is important to us; read all about our Privacy Policy.

No we don’t. We work with professional hosting, automatic software updates for our CMS and extra security settings and backups. HTTPS is set up for payments. We also do not store payment data other than anonymized data from Ideal and Bancontact, so that your important financial personal data is completely protected from the online environment.

OGY collection will only receive an email when a payment has been successfully completed. This e-mail contains your first and last name, address, telephone number and e-mail address. Together with the total checkout amount for the order.

Yes, we have made arrangements to provide assurance that all information of customers who order online from us is securely protected.

We work with professional hosting, automatic software updates for our CMS and extra security settings and backups. HTTPS is set up for payments.

In addition, our ordering system is integrated with our website, so we store personal information for which we take security measures.

Contact

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